MHI HASEG Worm Gear Reducer SEUH125L-63

MHI HASEG Worm Gear Reducer SEUH125L-63

Technical Specifications:

• Model: SEUH125L-63
• Type: Worm Gear Reducer
• Reduction Ratio: 63:1
• Input Speed: 1500 RPM
• Output Speed: 23.8 RPM
• Output Torque: 125 Nm
• Efficiency: 80%
• Mounting Position: Horizontal
• Housing Material: High-strength Cast Iron
• Lubrication: Synthetic Oil
• Weight: 50 kg
• Temperature Range: -10°C to 60°C
• Protection Class: IP55

Pre-Sales Service:

1. Consultation and Needs Assessment:
   
   

   • Technical Consultation: Discuss your requirements with a sales representative to ensure that the SEUH125L-63 matches your specific needs in terms of reduction ratio, torque, and speed.
   • Application Analysis: Evaluate the intended application to confirm the suitability of the gear reducer for your system.
     
     

2. Product Information:
   
   

   • Detailed Specifications: Provide detailed information on the SEUH125L-63, including technical specifications, features, and benefits.
   • Product Demonstrations: Offer demonstrations or simulations to illustrate how the SEUH125L-63 performs in real-world scenarios.
     
     

3. Quotation and Pricing:
   
   

   • Cost Estimate: Prepare and provide a detailed quotation based on your requirements and order specifications.
   • Discounts and Promotions: Inform you about any available discounts or promotional offers that may apply.
     
     

4. Order Processing:
   
   

   • Order Confirmation: Once an order is placed, confirm details, including product specifications, pricing, and delivery timelines.
   • Custom Solutions: If needed, offer customization options to tailor the SEUH125L-63 to specific requirements.
     
     

5. Technical Support:
   
   

   • Pre-Sales Technical Support: Provide technical advice and support to help you understand how the SEUH125L-63 fits into your system and meets your needs.
     
     

After-Sales Service:

1. Installation Support:
   
   

   • Guidance and Assistance: Provide installation guidelines or connect you with professional services to assist with the installation of the SEUH125L-63.
   • On-Site Support: Offer on-site installation support if required, ensuring that the gear reducer is installed correctly and performs as expected.
     
     

2. Product Training:
   
   

   • Training Sessions: Offer training for your team on the operation, maintenance, and troubleshooting of the SEUH125L-63 to ensure efficient use.
     
     

3. Maintenance and Repairs:
   
   

   • Scheduled Maintenance: Recommend regular maintenance schedules to keep the SEUH125L-63 in optimal condition.
   • Repair Services: Provide repair services for any issues that arise during the product’s lifespan, including parts replacement and technical assistance.
     
     

4. Technical Support:
   
   

   • Customer Support: Offer ongoing technical support to address any questions or issues related to the SEUH125L-63.
   • Troubleshooting: Assist with troubleshooting and resolving any operational problems that may occur.
     
     

5. Warranty and Returns:
   
   

   • Warranty Coverage: Outline the warranty terms, including the duration and what is covered under the warranty.
   • Return Policy: Provide information on the return process in case the SEUH125L-63 needs to be returned or exchanged due to defects or other issues.
     
     

6. Feedback and Improvement:
   
   

   • Customer Feedback: Collect feedback on product performance and service quality to continuously improve offerings.
   • Product Upgrades: Inform customers about any upgrades or new versions of the SEUH125L-63 that may enhance performance or offer additional features.
     
     

By providing comprehensive pre-sales and after-sales support, MHI HASEG and its distributors ensure a smooth experience for customers, from initial inquiry through to long-term product maintenance and support.