MHI HASEG Worm Gear Reducer SUHA65R-50

Overview:

The MHI HASEG Worm Gear Reducer SUHA65R-50 is engineered to meet the rigorous demands of contemporary industrial applications, delivering exceptional performance and durability. Manufactured by HMI HASEG CO., LTD., a leading division of Mitsubishi Heavy Industries, this gear reducer integrates state-of-the-art technology with high-grade materials, ensuring efficient and reliable operation in various industrial environments.

Key Specifications

• Model: SUHA65R-50
• Output Speed: 50 RPM
• Input Speed: 1500 RPM
• Reduction Ratio: 30:1
• Output Torque: 180 Nm
• Input Power: 2.0 kW
• Mounting Position: Horizontal
• Lubrication: Splash Lubrication
• Material: High-strength cast iron housing
• Weight: 25 kg

Benefits

• Superior Efficiency: The SUHA65R-50’s optimized design enhances performance and reduces operational costs through improved energy efficiency.
• Robust Durability: Its durable construction ensures that it can withstand harsh industrial conditions and deliver consistent performance over time.
• Versatility: The gear reducer's adaptable design makes it suitable for a wide range of applications, offering flexibility in various industrial settings.
• Cost Savings: Reduced maintenance needs and high operational efficiency lead to significant cost savings and increased value for industrial operations.

Pre-Sales and After-Sales Service

Pre-Sales Service

1. Consultation and Technical Support:
   
   

   • Product Selection: Expert guidance on selecting the most suitable gear reducer model for specific applications based on requirements such as load, speed, and environment.
   • Technical Specifications: Detailed information on the SUHA65R-50’s technical specifications, features, and benefits to help customers make informed decisions.
   • Customization: Assistance with customizing the gear reducer to meet unique operational needs or specific industry standards.
     
     

2. Quotation and Pricing:
   
   

   • Detailed Quotes: Provision of comprehensive quotes that include pricing, lead times, and any additional costs.
   • Cost Analysis: Analysis of total cost of ownership, including installation, maintenance, and operational efficiency.
     
     

3. Product Demonstrations:
   
   

   • Live Demonstrations: Where feasible, live demonstrations of the SUHA65R-50 in operational settings to showcase performance and capabilities.
   • Virtual Demonstrations: For remote clients, virtual demonstrations and presentations can be arranged to highlight key features and benefits.
     
     

4. Pre-Installation Support:
   
   

   • Installation Guidelines: Provision of detailed installation manuals and guidelines to ensure correct setup and integration into existing systems.
   • Pre-Installation Checks: Assistance with pre-installation checks to confirm compatibility with existing equipment and systems.
     
     

After-Sales Service

1. Installation Support:
   
   

   • On-Site Assistance: Technical support for on-site installation, including setup, alignment, and testing of the SUHA65R-50.
   • Remote Support: Remote assistance for installation issues and troubleshooting via phone or video call.
     
     

2. Maintenance and Repairs:
   
   

   • Scheduled Maintenance: Recommendations for scheduled maintenance to ensure the continued optimal performance of the SUHA65R-50.
   • Repair Services: Quick and efficient repair services for any issues that arise, including parts replacement and gear reducer overhauls.
   • Emergency Support: 24/7 emergency support to address urgent repair needs and minimize downtime.
     
     

3. Training and Education:
   
   

   • Operator Training: Training programs for operators and maintenance personnel on the proper use, maintenance, and troubleshooting of the SUHA65R-50.
   • Technical Workshops: Workshops and seminars to keep customers updated on best practices and new developments in gear reducer technology.
     
     

4. Warranty and Support:
   
   

   • Warranty Coverage: Information on warranty terms and conditions, including coverage for parts and labor.
   • Extended Warranty: Options for extended warranty plans for additional peace of mind and long-term support.
     
     

5. Customer Feedback and Continuous Improvement:
   
   

   • Feedback Collection: Regular collection of customer feedback to gauge satisfaction and identify areas for improvement.
   • Product Updates: Information on product updates, upgrades, and new features to ensure customers benefit from the latest advancements.
     
     

6. Technical Consulting:
   
   

   • Performance Analysis: Analysis of gear reducer performance and efficiency to provide recommendations for optimization.
   • Application Support: Ongoing support for any application-specific challenges, including modifications and enhancements.

Summary

The MHI HASEG Worm Gear Reducer SUHA65R-50 is supported by comprehensive pre-sales and after-sales services to ensure customer satisfaction and operational success. From expert consultation and technical support during the pre-sales phase to installation, maintenance, and ongoing support after the sale, HMI HASEG CO., LTD. and its partners, including Melink Automation, are committed to delivering exceptional service and support throughout the product lifecycle.